Customer support block
Last updated
Was this helpful?
Last updated
Was this helpful?
Use the Customer support block on your product page to let customers know about your support policy and how they can contact you.
In the editor side panel, click (+) Add section and select Customer support. Click and hold the drag handles ⋮⋮ to re-order sections.
Click on the Customer support block to find the following settings.
Column
Display the block in either the Right column (in the product form) or the Left column (beneath the product media).
Add box
Display the block within a box with a background color.
Text alignment
Display the headings and buttons as Left, Center, or Right aligned.
Heading
Add text to show a main heading for the block.
Text
Add text to inform customers about your support policy and contact details.
Image
Select or upload an optional image next to the text content.
Image size
Set the pixel width of images for desktop screens: between 20 and 120 pixels.
Mobile image size
Set the pixel width of images for mobile screens: between 20 and 100 pixels.
Apply circle crop to images
Choose to crop the image to appear as a circle.
Image position
Display the image Left of content or Right of content.
Label
Enter call-to-action text for the button label.
Link
Select or paste a URL to a contact page. You can add a “mailto” link that will open up a draft message in their default email client. For example: mailto:joe@email.com
Style
Change the style of the button. Select Primary button (Solid), Secondary button (Solid), or Tertiary button (Outline).
Display as collapsible row
Show an expandable title that reveals the text when clicked.
Expand by default
Display the collapsible row as open with the text already revealed.
Collapsible row title
Enter text for the row title.
Related links
