You’ll need to upload an MP4 video to Shopify to use this feature. You can’t embed a video from YouTube, Vimeo or any other video service. To find out how, see Upload a video.
We recommend using a wide-screen format video for the featured video section, whether that’s a standard 15:9 wide-screen video or 3:2 wide-screen video. Using square or portrait-oriented videos will result in the picture being cropped on the top and bottom.
While shorter, smaller videos load faster, we recommend wide-screen video files at least 1080 pixels wide.
The diagram below demonstrates how videos with a 2:3 aspect ratio (portrait), 1:1 aspect ratio (square) and 2:3 aspect ratio (landscape) are cropped for the featured video section:
|1080 pixels*||648 pixels*|
* Minimum recommended dimensions. While shorter, smaller videos load faster, we recommend wide-screen video files at least 1080 pixels wide.
|1024 pixels*||1024 pixels*|
Using a fallback image is highly recommended in case your video fails to load. This might happen on some customers’s mobile phones.
* Minimum recommended dimensions.
You’ll need an MP4 video if you plan to use a Video link setting for this section. We recommend using a 20- to 30-second video that’s under 10MB.
You need to host a video file that is accessible as a direct URL. Video embeds from YouTube, Vimeo or other video streaming services do not work.
You can use the Shopify Files uploader to host video files that are smaller than 20MB: