Contact form

Use the Contact form section to let customers get in touch with you directly from any page.

Add custom text fields, buttons, and options for customers to fill out, and choose to make them required before submitting a message.

To create a full contact page, see the contact page template.

Sending and receiving messages through the contact form is a Shopify feature. You can test Shopify's free theme Dawn to see if an issue is platform-related. For assistance, you can contact Shopify support ↗.

Set up section

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Editing a template changes all pages that use that template. To edit specific pages, you can create new templates or insert dynamic content with metafields

In the editor side panel, click (+) Add section and select Contact form. Click and hold the drag handles ⋮⋮ to re-order sections.

Click the section to edit the general section styles: Padding | Top divider | Animation

Add contact fields and options

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Use the Contact form blocks to add custom text fields, buttons, and options for customers to fill out, and choose to make them required before submitting a message.

Use the drag handles ⋮⋮ to re-order blocks, and add Spacer and Divider blocks to further customize the layout.

STEPS: Add contact form blocks

In your theme editor (Customize):

1. Click on a Block to open the settings.

   Click (+) Add block to add a new block.

   See the list below for an overview of all available blocks.

2. (Optional.) Click and hold the drag handles ⋮⋮ to rearrange the blocks:

   

   Click Remove block or the eye icon to delete or hide a block.

3. Click Save.

Contact form blocks

Email

A text field for your customer's email.

Phone

text field for the customer's phone number.

Text line

Show a text field for customers to add a single word or line.

Text area

Show a text field for customers to add multiple lines.

Checkbox option

Add multiple checkboxes that allow for more than one selection.

Radio buttons

A list of buttons for multiple options that requires a single choice.

Select dropdown

Show a menu of multiple options that requires a single choice.

Heading

Enter text to display as a title above any blocks.

Spacer

Add a margin of space between other blocks.

Change content width

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Change the width of the content blocks area.

Click Contact form section to find settings

Setting	Description
Content width	Display the section at Full width or use the slider to set a custom width between 400 - 1000 pixels.

Show reCAPTCHA terms

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Google reCAPTCHA is enabled by default on all Shopify stores to minimize spam from bots.

Click Contact form section to find settings

Setting	Description
Show reCAPTCHA terms	Show the terms of service and privacy policy for Google's reCAPTCHA form.

Section header

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Customize the section Headings, including font size and alignment.

STEPS

In your theme editor (Customize):

1. Click on the Contact form section to open the settings.

2. Change the Heading text as a title for your section.

   Delete the text in this field to remove the heading.

3. Enter Subheading text to display more information below the Heading.

4. Select the Alignment for the Heading and Subheading. Either Heading and text left, Heading and text center, or Heading center, text left.

5. Set the Heading size to Small, Medium, or Large.

6. Click Save.

Click Contact form section to find settings

Setting	Description
Alignment	Set the position of the section Heading and Text.
Heading	Enter text to display a section title in the top-left corner.
Heading size	Display heading text as Small, Medium, or Large.
Heading tag	Change the heading tag to modify the page structure. Use H2 to indicate important topics, and use H3-H6 for related topics. This option doesn't change the heading's appearance.
Subheading	Enter text to display a section subheading below the heading. Use the formatting buttons to add text styles, links, or lists.

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Related links

Contact page Newsletter