FAQs

Find answers to frequently asked questions

Does Spark support multiple languages?

Yes. Spark includes a language selector in the Header and Footer. You will need to use an app (like Shopify’s Translate & Adapt) to translate your store content, and you may need to take some extra steps when setting up theme features. Learn more in our guide for selling in multiple languages.

Why are my swatches blank?

If your swatches appear blank, make sure that you are using an existing default color or that your image files and custom color names much your variant names. You may also need to add custom swatches for multiple languages.

How do I remove the ‘Shipping’ and ‘Taxes’ messages?

Depending your store settings, default text for Shipping and Taxes appears on Cart and Product pages. Follow our guide for Editing default theme content to change or remove this text.

Will you help customize my store?

While our Support cannot offer code customizations, we can point you to a service that does. Just let us know what you're looking for — we might even have a solution for you with our available theme features.

Can I get a refund?

All theme sales are final and we are unable to provide refunds. As theme developers, we are not involved in billing or transactions through the Shopify theme store. Refund request need to be addressed to Shopify’s billing team ↗.