Questions and answers

Theme section

The Questions and answers section shows expandable rows that customers can open to read more about certain topics or find answers to common questions. Use this section to anticipate your customers needs and share information about your store and products.

Set up section

Add this section to your template and use the drag-and-drop handles to re-order its position. You can add this section multiple times with different content and settings.

Editing a template changes all pages that use that template. To edit specific pages, you can create new templates or insert dynamic content with metafields.

STEPS

In your theme editor (Customize):

1. Select a Template to edit from the dropdown menu in the top bar.

   Learn how to use templates in our Templates guide.

2. Under Template, click (+) Add section and select Questions and answers.

3. Change the order of your sections by using the drag and drop handles ⋮⋮

Add row items

For each Row item, add a heading, expandable text content, and an optional icon.

STEPS

In your theme editor (Customize):

1. Click on a Question block to open the settings.

   Click (+) Add Item to create new row items.

   Click Remove block or the eye icon to delete or hide a block.

2. Change the Question text.

3. Change the Answer text.

   Use the formatting buttons to add text styles, links, or lists. To learn more, see Shopify's Rich text editor guide ↗.

4. (Optional.) Add an Author name.

5. Return to the list of your template sections in the sidebar and repeat this process until you've added all the Question blocks you need.

6. (Optional.) Click and hold the drag handles ⋮⋮ to rearrange the blocks:

   

   Click Remove block in the block settings to delete a block.

   Click the Eye icon to hide or unhide a block.

7. Click Save.

Section headings

Add a heading and subheading to title your section.

STEPS

In your theme editor (Customize):

1. Click on the Question and answers section to open the settings.

2. Change the Heading text for the section title.

   We recommended a short title of just a few words.

3. Change the Subheading text.

   We recommend two to three short sentences.

   Use the formatting buttons to add text styles, links, or lists. To learn more, see Shopify's Rich text editor guide ↗.

4. Use the Max width of text slider to control the maximum width of the headings.

   Use this setting to create a clean visual shape for your text and avoid unwanted line breaks.

5. Click Save.

Section style

Customize the section Style with options for section Spacing, Animation, and Alternate section color.

STEPS

In your theme editor (Customize):

1. Click on the section to find the Section style settings.

   
2. Choose whether to Enable animation to show visual effects when scrolling, hovering, or interacting with the section.

   Learn more about Section animations in Spark.

3. Choose to enable the Alternate section color to apply the secondary section colors selected in your theme settings for colors.

4. Select a Spacing option to add padding around the section content.

   Add padding to either the Top and bottom, Top only, Bottom only, or set it to None.

   
5. Select the Spacing amount for the padded sides of the section: Full, Half, or Minimum.

6. Click Save.

Settings reference

Click the Question blocks to find the following settings.

Setting	Description
Heading	Add text for the row item heading. We recommend using a short title or question that is answered in the row item text.
Text	Add text that will expand beneath the heading.
Author name	Enter the name of the person answering the question.

Click the Questions and answers section to find the following settings.

Section content

Setting	Description
Heading	Add text to display as a heading for the section.
Subheading	Add text to display a subheading below the heading.
Max width of text	Use the slider to control the maximum width and line breaks of the section headings.

Section style

Setting	Description
Enable animation	Choose whether to display visual effects when scrolling, hovering, or interacting with the section. See our Section animations to learn more.
Use alternate section color	Apply the alternate section colors as chosen in your Theme Settings. See Spark's theme color settings to learn how to create a secondary color scheme with alternate section colors.
Spacing	Add padding around the section content: either the Top and bottom, Top only, Bottom only, or set it to None.
Spacing amount	Increase or decrease the amount of space around the section: either Full, Half, or Minimum.

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Related links

Text columns with images Rich text section