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Eclipse
HelpEclipseCornerstoneStilettoLorenzaSparkIraContext
  • Get started
    • Migrating to Eclipse
    • Theme license
  • FAQs
  • Changelog
    • Update your theme
  • General
    • Editing themes
      • Dynamic content with metafields
      • Edit default theme content
      • Multiple languages
      • Unique content for markets
      • Customizing your site
      • H1 heading tags
    • Image guide
      • Web ready photography
      • Image sizes
      • File formats
      • Theme image settings
    • SEO for Shopify
    • Online store speed
    • Accessibility
  • Theme settings
    • Theme settings
      • Social media
    • Theme styles
    • Fonts
    • Colors
  • Pages
    • Page templates
      • Using templates
      • Customize page styles
      • Create and assign templates
    • Demo layouts
    • About page
    • Home page
    • Blog page
    • Blog post
    • Contact page
    • Password page
    • Search page
  • Sections
    • Sections
      • Using sections
      • Content blocks
    • Blog posts
    • Collapsible content
    • Collection list
    • Contact form
    • Featured collection
    • Featured links
    • Feature product
    • Image hero
    • Image with text
    • Multi-column
    • Newsletter
    • Rich text
    • Scrolling content
    • Slideshow
    • Video
    • Video hero
    • Video with text
    • Custom Liquid
  • Header
    • Announcement bar
    • Header
      • Layout and style
      • Logo
      • Transparent header
      • Mega menu
      • Language and Currency
    • Impact logo
    • Search
  • Footer
    • Footer
      • Image Text and Socials
      • Links block
      • Newsletter and Socials
      • Language and Currency
      • Custom Liquid
  • Products
    • Product listings
      • Product card styles
      • Sale and sold out badges
      • Quick shopping
    • Prices and currencies
    • Swatches
      • Use default colors
      • Use custom colors
      • Use custom images
  • Product pages
    • Product page
      • Gift card product
    • Media gallery
      • Media grouping
    • Product overview blocks
      • Description
      • Price
      • Buy buttons
      • Collapsible row
      • Complementary products
      • Custom option
      • Featured icon with text
      • Icon with text
      • Inventory status
      • Image block
      • Popup block
      • Product rating
      • Text block
      • Share icons
      • Custom Liquid
    • Variant selector
      • Info popup
    • Sticky add-to-cart
    • Sibling products
    • Product recommendations
  • Collections
    • Collection page
      • Banner
      • Product grid
      • Promotion tiles
      • Filters and sorting
    • Collection list page
  • Cart
    • Cart
    • Free shipping bar
    • Cross sells
  • Popups
    • Popups
  • Support
    • Support policy
    • Shopify vs Theme issues
    • Store access requests
  • Advanced
    • Custom CSS
    • Custom fonts
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Eclipse Help Center

We're glad you're here! Our comprehensive guides are frequently updated by real humans to help you make the most of Eclipse.

Last updated 4 months ago

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Frequently asked questions

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Why doesn't my theme look like the demo?

All Shopify themes can only include a single layout of empty placeholder sections. Themes cannot include content, images, or specific pages from the demos. You can change the theme style to match the colors and fonts of one of the demos, but this will not change the sections or layout of your theme.

The demos provide just a few examples of how to use the theme. When you download Eclipse, you have access to all the same sections found in every demo. You can recreate any feature or page found in the demos. If you have purchased Eclipse, you can add free template code to replicate the Coastal demo home page layout.

Why aren't changes in the editor showing on my site?

You may need to assign the template you are editing to your pages in the Shopify admin. See our guide for creating and assigning templates. If your theme isn't published yet, learn how to assign templates from unpublished themes.

It's also possible you have edited a 'Context' for a specific market, so the changes will only appear when visiting your site from certain countries. See our guide for Editing contexts for markets.

Does Eclipse support multiple languages?

Yes. Eclipse includes a language selector in the Header and Footer. You will need to use an app (like Shopify’s Translate & Adapt) to translate your store content, and you may need to take some extra steps when setting up theme features. Learn more in our guide for selling in multiple languages.

Will you help customize my store?

While our Support cannot offer code customizations, we can point you to a service that does. Just let us know what you're looking for — we might even have a solution for you with our available theme features.

Do you provide refunds?

All theme sales are final and we are unable to provide refunds. As theme developers, we are not involved in billing or transactions through the Shopify theme store. Refund request need to be addressed to Shopify’s billing team.

How do I set up mega menus?

Create a nested menu in the Shopify admin, then add a mega menu block to the header. See the full mega menu guide to learn more.

Can I add custom fonts?

Before deciding to use a custom font, we highly recommend considering one of the hundreds of fonts in Shopify's Font Picker as your first choice, since they are fully supported by all our themes. If you're familiar with HTML and CSS, or have a developer, it's possible to add fonts using Custom CSS. Please note the we cannot support custom code or related issues.

Theme version

We consistently update our theme with fixes and improvements, and we would love to hear your input on how we can make Eclipse even better.

Contact us

Our support team is here to answer any questions and address any issues arising from general use of the theme. We're available Monday to Friday, 10AM to 6PM PST, excluding statutory holidays.

Install Eclipse

Migrate to Eclipse

Edit theme styles

Customize your store’s site-wide styles and options.

Use page templates

Edit default page templates or create custom pages.

Add sections and blocks

Design templates with sections and blocks.

Changelog

Find release notes for the latest versions.

Theme updates

Learn how to update your theme version.

Feature requests

View and add requests for future theme development.

Support policy
Shopify vs Theme issues
Store access requests

Contact us