FAQ page
Template
Last updated
Template
Last updated
The FAQ page template makes it easy to provide answers to common questions about your store. The template includes preset sections collapsible rows to organize questions by different categories, such as "Orders", "Shipping", and "Products".
For your FAQ page, you first need to create a page and assign the about template in your Shopify admin. Then, in the theme editor, you can customize the FAQ page template using the preset theme sections.
In your Shopify admin, you need to create a page and assign the FAQ template.
Shopify | Pages are a Shopify feature: see Shopify's guide for creating pages ↗.
The default faq template includes preset theme sections to add common questions and answer, and link to your contact page.
We recommend first editing the preset sections and hiding any sections you won't use. Then, you can add other theme sections to further customize your page.
The FAQ template has the following pre-set sections.
Related links
Setting | Description |
---|---|
Rich text
Use this section for an introduction and an optional button to link to another page. Learn more about the Rich text section.
Question and answers
Use this section to add your specific frequently asked questions and answers. Learn more about the Questions and answers section.