Contact page

Use the Contact page template to let customers message you through the contact form.

  • Customize the content and layout your contact page

  • Add custom fields and buttons to the custom form

  • Use the Collapsible row list section to answer common questions about your products

See demos: Vogue | Organic

Sending and receiving messages through the contact form is a Shopify feature. You can test Shopify's free theme Dawn to see if an issue is platform-related. For assistance, you can contact Shopify support ↗.

Create page and assign template

In your Shopify admin, create a page and assign the `contact` template to the page.

1

From your Shopify admin, go to Online store > Pages. Click Add page.

Pages are a Shopify feature: learn more in Shopify's guide for creating pages ↗.

2

Enter a page Title (e.g. "Contact us").

The title will not appear in the template. The title will be used for the page URL (e.g. www.store.com/contact-us). You don't need to add anything to the Content field. You will add the page content by editing the template in the theme editor.

3

Click the Theme template dropdown to assign the contact template to the page.

If the theme isn't published, learn how to assign templates from unpublished themes

4

Click Save.

Edit contact template

In the theme editor, edit the "contact" template to design the layout and content of your page.

We recommend first editing the preset sections and hiding sections you won't use, before adding other sections.

1

Open "contact" template

In your Theme editor, use the template selector to open the contact template.

2

Preview page

Under "PREVIEW", click Change and select the page you created in the Shopify admin.

A warning symbol (!) next to the page name means that the template is not assigned. Click the page name to assign the template in the Shopify admin.

3

Customize sections

Edit the preset theme sections to add custom page content and styles.

Under Template, click (+) Add section to further customize your page with theme sections.

Add contact form fields and options

Use the Contact form blocks to add custom text fields, buttons, and options for customers to fill out, and choose to make them required before submitting a message.

Use the drag handles ⋮⋮ to re-order blocks, and add Spacer and Divider blocks to further customize the layout.

STEPS: Add contact form blocks

In your theme editor (Customize):

  1. Click on a Block to open the settings.

    Click (+) Add block to add a new block.

    See the list below for an overview of all available blocks.

  2. (Optional.) Click and hold the drag handles ⋮⋮ to rearrange the blocks:

    Click Remove block or the eye icon to delete or hide a block.

  3. Click Save.

Contact form blocks

Email

A text field for your customer's email.

Phone

text field for the customer's phone number.

Text line

Show a text field for customers to add a single word or line.

Text area

Show a text field for customers to add multiple lines.

Checkbox option

Add multiple checkboxes that allow for more than one selection.

Radio buttons

A list of buttons for multiple options that requires a single choice.

Select dropdown

Show a menu of multiple options that requires a single choice.

Heading

Enter text to display as a title above any blocks.

Spacer

Add a margin of space between other blocks.

Show reCAPTCHA terms

Click Contact form section to find settings

Setting
Description

Show reCAPTCHA terms

Show the terms of service and privacy policy for Google's reCAPTCHA form. Google reCAPTCHA is enabled by default on all Shopify stores to minimize spam from bots.

Contact form content

Customize the section Headings, including font size and alignment.

STEPS

In your theme editor (Customize):

  1. Click on the Contact form section to open the settings.

  2. Change the Heading text as a title for your section.

    Delete the text in this field to remove the heading.

  3. Enter Subheading text to display more information below the Heading.

  4. Select the Alignment for the Heading and Subheading. Either Heading and text left, Heading and text center, or Heading center, text left.

  5. Set the Heading size to Small, Medium, or Large.

  6. Uncheck the Show reCAPTCHA terms if your store has spam protection enabled.

  7. Click Save.

Click Contact form section to find settings

Setting
Description

Alignment

Set the position of the section Heading and Text.

Heading

Enter text to display a section title in the top-left corner.

Heading size

Display heading text as Small, Medium, or Large.

Subheading

Enter text to display a section subheading below the heading. Use the formatting buttons to add text styles, links, or lists.

Contact form style

Adjust the overall section style by changing the Padding around the section content, and add an optional Top divider to clearly separate sections.

STEPS

In your theme editor (Customize):

  1. Click on the Collapsible row list section to open the settings.

  2. Choose to Enable animation to show visual effects when scrolling, hovering, or interacting with the section.

    Learn more about Section animations in Stiletto.

  3. Choose to display a Top divider that separates sections with a Solid line.

    The Top divider uses the color of Lines and borders set in the Theme settings.

  4. Select a Padding option to change the spacing between sections. Choose between Top and bottom, Top only, Bottom only, or set it to None.

  5. Set the Content width to display the section at Full width or use the slider to set a custom width between 400 - 1000 pixels.

  6. Click Save.

Click Contact form section to find settings

Setting
Description

Enable animation

Choose whether to display visual effects when scrolling, hovering, or interacting with the section. See the Animation guide to learn more.

Top divider

Show a solid border above the section to visually separate it from other sections. The Top divider uses the Lines and borders color selected in the theme color settings.

Padding

Add a margin of space around the section to either the Top and bottom, Top only, Bottom only, or set it to None.

Content width

Display the section at Full width or use the slider to set a custom width between 400 - 1000 pixels.

Related links

Templates

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