FAQ page
The FAQ page template makes it easy to provide answers to common questions about your store.
The template includes preset sections collapsible rows to organize questions by different categories, such as "Orders", "Shipping", and "Products".
Create page and assign template
In your Shopify admin, create a page and assign the `faq` template to the page.
From your Shopify admin, go to Online store > Pages. Click Add page.
Pages are a Shopify feature: learn more in Shopify's guide for creating pages ↗.
Enter a page Title (e.g. "FAQ").
Click the Theme template dropdown to assign the faq
template to the page.
Click Save.
Edit FAQ template
In the theme editor, edit the "faq" template to design the layout and content of your page.
We recommend first editing the preset sections and hiding sections you won't use, before adding other sections.
Customize sections
Edit the preset theme sections to add custom page content and styles.
Under Template, click (+) Add section to further customize your page with theme sections.
Related links
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