Contact page
Template
Use the Contact page template to let customers message you through the contact form.
Customize the content and layout your contact page
Add custom fields and buttons to the custom form
Use the FAQ section to answer common questions about your products
Sending and receiving messages through the contact form is a Shopify feature. You can test Shopify's free theme Dawn to see if an issue is platform-related. For assistance, you can contact Shopify support ↗.
Create page and assign template
In your Shopify admin, create a page and assign the `contact` template to the page.
From your Shopify admin, go to Online store > Pages. Click Add page.
Pages are a Shopify feature: learn more in Shopify's guide for creating pages ↗.
Enter a page Title (e.g. "Contact us").
The title will not appear in the template. The title will be used for the page URL (e.g. www.store.com/contact-us).
You don't need to add anything to the Content field. You will add the page content by editing the template in the theme editor.
Click the Theme template dropdown to assign the contact template to the page.
If the theme isn't published, learn how to assign templates from unpublished themes
Click Save.
Customize contact page layout
In the theme editor, you can customize the contact page template using theme sections.
By default, the Contact template includes the contact form and a FAQ section for common questions. You can add other theme sections to further customize your page.
Customize sections
Edit the preset theme sections to add custom page content and styles.
Under Template, click (+) Add section to further customize your page with theme sections.
Add contact form fields and options
Use the Contact form blocks to add custom text fields, buttons, and options for customers to fill out, and choose to make them required before submitting a message.
Use the drag handles ⋮⋮ to re-order blocks, and add Spacer and Divider blocks to further customize the layout.
Contact form blocks
A text field for your customer's email.
Phone
text field for the customer's phone number.
Text line
Show a text field for customers to add a single word or line.
Text area
Show a text field for customers to add multiple lines.
Checkbox option
Add multiple checkboxes that allow for more than one selection.
Radio buttons
A list of buttons for multiple options that requires a single choice.
Select dropdown
Show a menu of multiple options that requires a single choice.
Heading
Enter text to display as a title above any blocks.
Spacer
Add a margin of space between other blocks.
Show reCAPTCHA terms
Click Contact form section to find settings
Show reCAPTCHA terms
Show the terms of service and privacy policy for Google's reCAPTCHA form. Google reCAPTCHA is enabled by default on all Shopify stores to minimize spam from bots.
Contact form header
Customize the section Headings, including font size and alignment.
Click Contact form section to find settings
Center header content
Position the section headings in the center.
Accent
Enter text to display a small label above the heading.
Heading
Enter text to display a section title in the top-left corner.
Heading size
Adjust the text size between small (1) and large (8)
Subheading
Enter text to display a section subheading below the heading. Use the formatting buttons to add text styles, links, or lists.
Section style and layout
Adjust the overall section style by changing the content width and spacing above and below the section.
Click Contact form section to find settings
Content width
Display the section at Full width or use the slider to set a custom width
Custom content width
Set the maximum width of the section: between 400 and 1200 pixels. The section will change in size to fit smaller screen sizes.
Top spacing
Increase or decrease the amount of space above the section.
Bottom spacing
Increase or decrease the amount of space below the section.
Enable animation
Choose whether to display visual effects when scrolling, hovering, or interacting with the section. See the Animation guide to learn more.
Related links
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